Privacy policy
Last updated: October 18, 2026
Store Ranger is operated by MossyMoosey. This policy explains what data we process when a merchant installs and uses Store Ranger on a Shopify store.
Data we process
- The shop domain, Shopify access credentials, and app session data required to operate the app.
- Monitoring settings, custom storefront URLs, alert settings, and ignored checks configured by the merchant.
- Shipping test destinations and promotion codes selected by the merchant for storefront testing.
- Patrol history, checked URLs, response details, test results, and detected storefront issues.
- For Pro plans, browser evidence screenshots stored in WebP format and automatically removed after 7 days.
- A storefront password only when the merchant supplies one for a password-protected store. It is encrypted before storage.
Customer data
Store Ranger does not require or intentionally collect customer names, customer email addresses, customer mailing addresses, payment details, or order contents. Browser patrols do not submit orders or payments. Shipping destinations are test values chosen by the merchant and are not taken from customer records.
How we use data
We use this data only to authenticate the shop, run requested and scheduled storefront checks, show patrol results, retain short-lived evidence, and provide support. We do not sell merchant or customer data.
Service providers
Shopify provides the commerce platform and app authentication. Fly.io provides application and database hosting. These providers process data only as needed to deliver their services to Store Ranger.
Retention and deletion
Browser screenshots are automatically deleted after 7 days. When Store Ranger is uninstalled, the app deletes its shop sessions, settings, configured checks, findings, and patrol history. Store Ranger also responds to Shopify's mandatory data request and deletion webhooks.
Security
Store Ranger uses HTTPS in transit. Shopify access credentials and merchant-supplied storefront passwords are protected for application use, and storefront passwords are encrypted before storage.
Merchant choices
Merchants can remove custom checks, shipping destinations, promotion tests, and saved storefront passwords inside the app. Uninstalling Store Ranger removes the shop's stored app data.
Contact
Questions about privacy or data deletion can be sent through the Store Ranger support page.